Maintenance Request

  • SDLogo Submit a "Maint Request" for work orders related to facilities maintenance, such as carpentry, plumbing, electrical, custodial, alarm systems or grounds work.
     
    special projects If your request isn't related to building or grounds maintenance, and will rely on school funding only, we consider it a special project request. For example, if you're creating a new computer lab or media center, or adding a garden or turf, or you're simply wanting to reconfigure building space, submit a special project request for a survey of electrical wiring, plumbing and other infrastructural needs. If you need to remove a wall, move outlets or transfer Internet drops, submit a special project request to support your school beyond a typical maintenance request.
     
     
    If you need help with issues related to instructional technologies, student information system, operating systems, computer viruses, email accounts or network connectivity, submit an "IT Request."

     

    The format to input your organizational account is: D49\username (not email address)
     

    Submit Maintenance Request

  • SDLogo

    SchoolDude is our ticket system to request IT Help from our Vendor Sentinel, i.e. password resets, software issues etc.

    Submit an "IT Request" for assistance with information technology maintenance, such as those issues related to instructional technologies, operating systems, computer viruses, email accounts or network connectivity.

    Curriculum Management Choose the "Curriculum Management" icon in Step 3 for employee assistance with the student information system. Ask for help with administering PowerSchool gradebook, transcript, assessment or attendance data, or with concerns related to its schedules, messengers, surveys and enrollments. Parents and students can find help with accessing Parent Portal or Student Portal at D49.org/ParentPortal.


     For immediate assistance or to report an outage, call the Sentinel help desk at 1.844.297.4815 or 719.495.1137

    The format to input your organizational account is: D49\username (not email address)
     

    Submit an IT request

     


     

    WebScouts is our vendor to do physical repairs for our devices i.e. missing keys, cracked screens etc.

    For hardware repair visit: https://webscouts.org/d49

    1. Fill out the form by selecting the school name and enter contact information, email address and device details.
    2. Read the notes and information at the bottom of the web page before submitting.

     

     

    Submit an Hardware request