Consolidated Communications Check

  • In November 2016, the chief education officer explained that traditional emails were not an efficient way to message principals critical or timely information, and he had limited ways to verify who was getting that information and when. The defined goal was to design a tag-filtered interactive portal for relaying information impacting school operations, while capturing accountability data. The communications department created a website-based workflow that leverages email data for personalized messages and analytics, and uses browser cookies to verify individual pageviews.

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C3 Concept Design Process

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