IT Support Request
Our IT partners at Sentinel continue to manage IT requests for service and now have a new ticketing process.
Accessing the Ticketing Portal:
1. Proceed to https://my.sentinel.com; enter your username, which is your D49 email address, and password.
If this is your first visist to the portal you will need to create a password.
If you have forgotten your password, or not created one yet, choose “Forgot Password” and one will be sent to you.
2. This will log you into the ticketing portal. Once logged in, you will see three menu buttons in the center of the screen. Choose ‘Get Help’.
Complete instructions are in this PDF: Help Ticket Quick Guide
For immediate assistance or to report an outage, call the Sentinel help desk at 1.844.297.4815 or 719.495.1137
Education Technology Request
The Education Technology Request is for any new technology, software, or application that you want to use in the classroom. This includes technology used for curriculum, instruction, and assessment. The technology you want to use must meet certain Federal, State, and District 49 standards for learning and student data privacy. For questions or concerns about this form, please contact Daniel De Jesus from the Ed Tech Team.
Schoology Support Request
Schoology request link is for any needed support regarding the Schoology platform. For questions or concerns about this form, please contact Daniel De Jesus from the Ed Tech Team.